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Video Series & FAQs

Ask a thinkpro

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This is our video series which can help you work through what is the right home security system for you. It covers topics like:

How should I plan a system?
Do I need a security system?
How should I plan a system?
Motion sensors and how they work?
Self monitored vs. professional monitored system?
How easy is it to install a DIY system?​

Video Series


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General

Saving Money on Home Insurance

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How do I plan my home security system?

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thinkpro Home Automation

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Professionally Monitored vs. Self Monitored Home Security Systems

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Do I need glass-break sensors?

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How do window contacts work, how are they installed & do I need them?

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Motion detectors; installation and setting up a motion trap zone.

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Why thinkpro?

Its time to rethink home security

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What makes thinkpro a better option in home security?

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DIY Home Security System Install is Easy!

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Cameras

Benefits of a Doorbell Camera vs. an Outdoor Camera

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What Type of Camera Should I Get?

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Do I need a Camera?

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A camera vs. 24/7 professional monitoring

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FAQs

What is important when thinking of purchasing a home security system?
The key is to understand what you need to protect your home.  Home many doors/windows, how big is your house, how many stories, is your house an open concept or more traditional layout, what is your budget?  And know that a ThinkPro system can be added to over time so you can get a good start and build.

To learn more, go to our blog.

Why is cellular better than IP/Wifi only system?
ThinkPro offer both cellular and IP only link to your home monitoring.  While IP systems is safe an effective, the industry and ThinkPro recommends that you go with a cellular plan as it gives 100% backup should an intruder break in – even if there is a power failure.

To learn more, click here.

Do I need a camera?
Strictly speaking no, you do not need a camera.  And a camera by itself is not the same protection as 24/7 monitoring. However, the addition of a camera is excellent addition protection.  A doorbell camera allows you to see who is at the door – and see when you kids come home from school. An interior camera allows you to monitor your new pet.

To learn more about home security and cameras, please click here.

Monitoring vs a camera?
24/7 monitoring is done by a central hub and is always on should an intruder break into you home.  A camera is always on, but you can only see someone breaking into your home, you don’t actually have a monitored security system.

To learn more, click here.

What is 24/7 monitoring?
24/7 remote monitoring is the cornerstone of a professional security system.  Bascailly, when an intruder triggers an alarm, the signal goes to a central monitoring station that will send the appropriate help.  Typically, they will try and contact you and if they cannot get you, they will dispatch help.

For more information, click here.

Home security typically refers to a home alarm system that is monitored 24/7 by a remote monitoring station that pro-actively dispatches help when an alarm is triggered. A smart home system connects your home to a handheld devise and allows you to control various things in your house: door, thermostat, lights, etc.  smart systems like ThinkPro allow you to do both.  Learn more by clicking here. 
What is home security vs. a smart home?
Home security typically refers to a home alarm system that is monitored 24/7 by a remote monitoring station that pro-actively dispatches help when an alarm is triggered. A smart home system connects your home to a handheld devise and allows you to control various things in your house: door, thermostat, lights, etc.  smart systems like ThinkPro allow you to do both.

Learn more by clicking here.

Why is ThinkPro Different?
ThinkPro is different because it pioneered helping consumers take control and set up their own home security.  Simple put: we make DIY home security easy.  Easy to select the equipment from our preferred partner Alula.  Easy to pay with our 2 years, zero % interest, no hidden fees PayBright financing.  Easy to install with our award-winning customer service team – here to help you get it right.  And Easy to know you made the right call with industry leading 30 day, no hassle, money back guarantee.  ThinkPro – Protecting your Dreams by making home security easy for you.
Why ThinkPro?
ThinkPro is the pioneer of easy, DIY home security.  Our focus is to help consumers take control and install a home security system that is right for them.  A Canadian company, security is not a side  business for ThinkPro its the focus of what we do every day – “Keeping dreams safe”.  To learn more, please click here or talk with one of our trained Security advisors.

Medical Alert Tracking FAQ’s

How does it work?
The monitor that is being worn allows a person to press a button and talk with a monitoring station to dispatch the help that they need.  And our systems detect if a fall has occurred so if someone you love is unconscious, help will be dispatched.
What happens when the button gets pressed?
The system automatically connects you with a monitoring station and the person can assess the situation and dispatch the appropriate help.
What happens when my parent falls?
The advanced technology that we use, detects a fall and if there is no response, the monitoring center will dispatch help and notify you that your loved one’s alarm has been triggered and help is on the way.
What to do when my batteries are low?
The system will alert you with beeping and an orange trouble light. You can check the affected sensor on your app/keypad or check your notification if subscribed. If you are still unsure give one of our support advisors a call and they can help you out.
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