Two-way voice home alarm monitoring means that in the event of a home alarm signal, the home is connected to a central station where the monitoring operator can listen inside the home and voice threaten the intruder out through a two-way voice speaker. This connection provides a verified response, as the operator has instant information on what is truly occurring inside the home.
The big concern for the homeowner though is if the home alarm company can listen to the home when the alarm hasn't already been triggered. Can this happen?
The answer is no. With live two-way voice monitoring, the connection is only established after the home alarm's been triggered. If the alarm transmission hasn't been launched then there is absolutely no way the central station rep can listen into the home. The technology doesn't allow it, and doing so would be illegal.
Certain companies that don't offer two-way voice monitoring will say that companies that do can indeed listen inside the home when the alarm hasn't been triggered, which is a blatant lie. They do this to try to sway the customer to devalue live two-way voice monitoring.
Fear not, companies that have live two-way voice monitoring like AlarmForce, CPI, ADT and Rogers Smart Home Monitoring can only hear what is occurring inside your home after your alarm is triggered - which is where the value of live two-way voice monitoring lies. If your alarm has not been triggered then you have absolutely nothing to worry about, nobody has the ability to listen in on your home.
So, Think Protection when researching home alarms and understand that with live two-way voice monitoring you get a great form of monitoring that provides a verified alarm response.