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It’s common for homeowners to select a home alarm system once and continue with the same alarm company for years. Despite rising monthly charges, poor service, little to no updates or upgrades, people stay with their once chosen alarm system monitoring service simply because it is convenient. The fact is, changing to a better security system is not complicated and it should not be inconvenient either.

So, let’s say you have a Protect America alarm system but want to cancel services. Keep in mind that as of July 9, 2020, Protect America customers were transferred over to Brinks Home Security. Maybe you are unhappy with their monthly price. Perhaps your contract is about to end, and you want a different alarm company. Whatever the reason, there are steps you can take to cancel your home alarm service.

Here are the steps to cancel your Protect America or Brinks alarm system monitoring:

  1. Find your copy of the contract provided by Protect America. Protect America used to require a three-year commitment for their services. It’s important to know if you are still under contract when you are cancelling service. If you are still under contract, you may have to pay out the remainder of your contractual term. You can still cancel your service though. If you cannot find the contract, don’t worry. You can go ahead with step 2.
  2. Next, call Brinks Home Security, the company that took over your Protect America account, and tell them to cancel your service. The phone number is 1-877-792-0288. Be patient as you wander through the alarm company’s phone tree and press the number that will lead you to their Customer Service Department. The representative will ask you for your customer information. Then notify them of your intention to cancel.
  3. You will have to pay for the home monitoring service for the current month before cancelling but you will not get a refund on the equipment costs.

What to Expect When You Decide to Cancel Your Alarm Monitoring Service  

Be aware that your current alarm company, whether Brinks or another one, may offer you increased value to try and dissuade you from cancelling your service. It’s important that you remember why you felt compelled to call them and cancel. Don’t be swayed by these new savings they might talk about. Why didn’t they offer you these in the first place? Stay focused and continue forward with cancelling.

Brinks may ask for the equipment back upon cancellation. If that is the case, simply take down the equipment, box it and send it back accordingly.

Next, make sure after cancellation of services with Brinks that you have a new home alarm provider for your residence. It’s important that you continue to have protection. Since there is no shortage of other home security system providers, find one that has no contract and low monthly monitoring prices. Choose home security that helps relax everything, except your standards.

Make the right choice with thinkpro – you’ll find that the value, service, and savings cannot be beaten by any other alarm company. If only the rest of your life was this easy.

No long-term contracts, no hidden fees, no surprises. Just security and peace of mind.

Talk to a pro at 1-855-76-THINK or 1-855-76-84465. You can also contact us online.

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