At Think Protection, we value the input of our customers. We ongoingly ask our customers to let us know how we're doing. Are our customers happy with us? We want to know. Customer reviews are very important to us.
We have enlisted the help of two online review companies. These companies, Trustpilot and Homestars, allow customers to review their experience with Think Protection. Trustpilot and Homestars vet the reviews to make sure they are submitted by real customers. The responses cannot be tampered with. They are 100% real.
We ongoingly ask our customers to review us on both sites. We want future customers to hear about our customers positive experiences. All negative postings are looked into, as we want to make sure we troubleshoot wherever possible to make our customers happy.
We do not cherry pick who can review. We proactively ask our entire base of customers to review us. We feel this gives a real sense as to how our customers view us. Potential customers can make an informed decision. Plus, Think Protection management can assess our staff, product, services and value to make sure customers get the best experience in the industry.
Think Protection has an 8.1/10 on Trustpilot. We also have an 8.8/10 rating on Homestars.
We will continue to survey our customers to provide the best customer experience in the industry. You can read our Trustpilot reviews here - https://bit.ly/2HfL3nP and our Homestars reviews here - https://bit.ly/2HfL5vX