Having a home alarm system can protect your family and belongings. Like many other industries, home security is prone to acquisitions. If you originally purchased a LifeShield home alarm system, you may have received notifications that the business changed hands twice in the past few years. In 2020, LifeShield was purchased by ADT which was in turn purchased by Telus.
If the various ownership changes impacted the level of service or price you pay, you may wish to cancel your LifeShield alarm system. If you no longer want to utilize LifeShield, it’s relatively easy to cancel services, provided you are no longer under contract with the company.
LifeShield, ADT, and Telus have very different terms of usage. So, it's no wonder if you’re unsure whether you have a current contract in place with Telus, the current owner of LifeShield and ADT accounts. LifeShield adopted a month-by-month policy for its services and Telus also has month-to-month service options. However, ADT required three-year contracts from customers.
In a nutshell, you own the equipment you purchased under LifeShield and there's no annual contract to worry about. Therefore, you won't have any penalties or obligation to stay with the company.
If you signed up for an ADT package while they owned the company, you may be subject to a three-year contract. If you have a contract, read the fine print to determine the best way to get out of it.
Follow these steps to cancel the account opened with LifeShield:
You don’t need to send anything back to LifeShield, but your equipment won’t work with your new provider’s system either.
Now that you’re done cancelling your LifeShield alarm system, you should find a new company, such as thinkpro, to protect your home and family.
thinkpro – home security so advanced, it even brightens your smile with the following equipment and features:
Are you ready to say goodbye to the revolving door of companies that took over your LifeShield home security system? Choose thinkpro for no-contract and installation fees. Call us at 1-855-76-THINK or 1-855-76-84465 to order the DIY home alarm system of your choice.